jiph Casino Privacy Policy

1. Introduction

jiph Casino ("jiph", "we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who use the jiph platform. This Privacy Policy describes how jiph collects, uses, stores, shares, and protects personal information in connection with the operation of the jiph Casino website at jiph.net.

This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). jiph takes its obligations as a personal information controller seriously and has implemented appropriate technical and organisational measures to safeguard the data entrusted to us by our players.

Please read this Privacy Policy carefully. If you have questions about how jiph handles your personal data, you can contact our Data Protection Officer at the details provided in Section 14.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jiph Casino is the personal information controller in respect of the personal data collected through the jiph.net platform. jiph determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

jiph has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection law. You may contact the DPO using the details set out in Section 14 of this policy.

3. Personal Data We Collect

3.1 Registration Data

When you create a jiph account, we collect the following information:

• Full legal name;
• Date of birth (to verify that you are 21 years of age or older);
• Residential address (including city, province, and postal code);
• Email address;
• Mobile phone number;
• Username and encrypted password.

3.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering regulations and PAGCOR requirements, jiph may collect:

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's licence, PhilSys national ID);
• Proof of residential address (e.g., utility bill, bank statement);
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account);
• Source of funds documentation where required by applicable regulations.

3.3 Transaction Data

jiph records all financial transactions conducted through your account, including deposit amounts, withdrawal requests, payment method details (excluding full card or account numbers), transaction timestamps, and account balances.

3.4 Gaming Activity Data

jiph collects data about your gaming activity on the platform, including games played, wager amounts, session durations, win and loss records, and bonus usage. This data is used for regulatory compliance, responsible gaming monitoring, and platform improvement.

3.5 Technical and Device Data

When you access jiph, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device identifiers, referring URLs, and pages visited. This data is collected through cookies and similar tracking technologies as described in Section 10.

3.6 Communications Data

If you contact jiph's support team, we retain records of those communications, including the content of messages, timestamps, and any attachments provided, for quality assurance and dispute resolution purposes.

4. How We Collect Your Data

jiph collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, web beacons, and server logs when you access and use the jiph platform;
• From third parties — including identity verification service providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), and fraud prevention services, where necessary to verify your identity or process transactions.

5. How We Use Your Personal Data

jiph uses the personal data we collect for the following purposes:

• To create and manage your jiph account;
• To verify your identity and age (21 years of age or older) in compliance with Philippine law;
• To process deposits and withdrawals through your chosen payment method;
• To provide access to jiph Casino games, promotions, and platform features;
• To comply with anti-money laundering (AML) obligations and PAGCOR regulatory requirements;
• To monitor gaming activity for responsible gaming purposes and to enforce self-exclusion requests;
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct;
• To respond to your support enquiries and resolve disputes;
• To send you transactional communications relating to your account (e.g., deposit confirmations, withdrawal notifications);
• To send you promotional communications about jiph bonuses, new games, and special offers, where you have consented or where we have a legitimate interest in doing so;
• To analyse platform usage and improve the jiph Casino experience;
• To enforce our Terms and Conditions and other applicable policies.

6. Legal Basis for Processing

jiph processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform the contract between you and jiph (i.e., to operate your account and provide gaming services);
• Legal obligation — processing is required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and the Data Privacy Act itself;
• Legitimate interests — processing is necessary for jiph's legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests;
• Consent — where jiph relies on your consent as the legal basis for processing (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Personal Data

7.1 Service Providers

jiph shares personal data with carefully selected third-party service providers who assist in the operation of the jiph platform. These include identity verification and KYC providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, customer support platforms, and IT infrastructure providers. All third-party processors are contractually required to handle your data securely and only for the purposes specified by jiph.

7.2 Regulatory and Law Enforcement Authorities

jiph may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other competent Philippine authorities where required to do so by law, court order, or regulatory direction. jiph will notify you of such disclosures where legally permitted to do so.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of jiph's business, your personal data may be transferred to the relevant successor entity. jiph will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

7.4 No Sale of Personal Data

jiph does not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes. Any sharing of data is limited to what is necessary for the purposes described in this policy.

8. Data Retention

jiph retains your personal data for as long as your account remains active and for such additional period as is required by applicable law or regulation. Specifically:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Gaming activity data is retained for a minimum of three (3) years from the date of the relevant gaming session;
• Support communications are retained for two (2) years from the date of the last communication;
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

Upon expiry of the applicable retention period, jiph will securely delete or anonymise your personal data in accordance with its data disposal procedures.

9. Data Security

jiph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and jiph's servers;
• Secure hashing of passwords and other sensitive credentials;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of the jiph platform;
• Incident response procedures for detecting and responding to data security breaches.

While jiph takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jiph login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiph will notify the National Privacy Commission and, where required, affected individuals in accordance with the timeframes prescribed by the Data Privacy Act and NPC regulations.

10. Cookies and Tracking Technologies

10.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. jiph uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, analyse usage patterns, and support security features.

10.2 Types of Cookies Used

• Strictly necessary cookies — required for the jiph platform to function. These cannot be disabled without affecting core functionality, including your ability to log in and maintain a session.
• Functional cookies — used to remember your preferences, such as language settings and display options.
• Analytics cookies — used to collect anonymised data about how players use the jiph platform, helping us identify areas for improvement.
• Security cookies — used to detect and prevent fraudulent activity, including bot detection and session integrity checks.

10.3 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiph platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the site.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by jiph:

• Right to be informed — you have the right to be informed of how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access — you have the right to request a copy of the personal data jiph holds about you;
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data;
• Right to erasure — you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jiph's legal retention obligations;
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability — you have the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe jiph has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, please contact jiph's Data Protection Officer using the details in Section 14. jiph will respond to all data subject requests within fifteen (15) days of receipt, or within such extended period as permitted by applicable law.

12. Children and Minors

jiph Casino is strictly intended for adults aged 21 years and above. jiph does not knowingly collect personal data from persons under the age of 21. If jiph becomes aware that personal data has been collected from an underage individual, that account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable regulations.

If you believe that a minor has registered an account on jiph, please contact our support team immediately so that we can take appropriate action.

13. Changes to This Privacy Policy

jiph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, jiph will notify registered players by email or through an in-platform notification prior to the changes taking effect. Your continued use of the jiph platform following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how jiph protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jiph handles your personal data, please contact our Data Protection Officer:

For complaints that cannot be resolved directly with jiph, you may contact the National Privacy Commission of the Philippines through their official government channels.